Cybersecurity Analyst Summary

I have been working for 12 years in the area of information technology and information security in national and multinational companies. He has managed service desk and field service teams focused on IT infrastructure, projects, and services. He continually seeks to expand his skills and abilities, acquiring and applying new knowledge and obtaining worldwide recognized certifications. He has applied himself, especially to best practices in IT management and governance, with strong knowledge in information security, data protection, and cyber security.

Language Proficiency

• Fluent English
• Fluent Spanish
• Native Portuguese

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Cybersecurity Consultant Responsibilities:

• Cyber Security and IT Governance Projects: ISO 27001, ISO 22301, NIST, LGPD, GDPR, ITIL, COBIT.
• Security Managed Services and Data Protection Managed Services.
• Cyber Security: Threat protection, Vulnerability Management, Information Protection, Audit and compliance, IAM, SIEM, DLP and SOC, Incident Management, Assessments, GAP Analysis, Roadmap, etc
• Data Protection: DPO, Privacy Training, Privacy Assessment, Policies Management, Risk Assessment, Privacy and Risk Management.
• Microsoft Security Technologies: Microsoft 365, Azure Active Directory, Microsoft Threat Protection, AIP (Azure Information Protection); Cloud App Security, AIP, DLP, Compliance Manager, Conditional Access.

Technologies and tools;

Tenable Nessus, Team Pass, KnowBe4, Forti Analyzer, Fort Manager, SIEM, IAM, SOC, DLP, Active Directory, AIP

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Information Security Analyst Responsibilities:

• Cyber Security and IT Governance Projects: ISO 27001, ISO 22301, NIST, LGPD, GDPR, ITIL, COBIT.
• Microsoft Security: Cloud Accelerator Program Management with Microsoft, Azure Information Protection, and Microsoft 365 management configuration and design to Implementation.
• Cyber Security Management: Creation and management of technical proposal to implement Microsoft Security Solutions and Cyber Security Governance Frameworks for customers.
• Provide overall direction, guidance, and definition of Cybersecurity solutions along with IT Security standards and procedures, to effectively support business strategy in a secured and controlled manner.
• Participate in the design and follow-up of the implementation of the Cybersecurity architecture roadmap.
• Evaluate the overall architect of processes, technology, or services, providing guidance on how to protect the confidentiality, integrity, and availability of assets.
• Participate in the design and implementation of the Cybersecurity roadmap.
• Participate in the design and implementation of Cybersecurity solutions.
• Support the development of projects in the Cybersecurity area, from requirements definition and technical evaluation of proposals to implementation and acceptance testing.
• Participate in threat modeling activities integrated into Agile development models.
• Security control definition and design.
• Ensure the effective application of security controls, interacting with other technical areas.
• Assure the continuous improvement of security monitoring.
• Define security monitoring use cases with the project and operations team.
• Provide technical support to the Data Privacy Officer’s team.
• Develop processes and procedures related to Cybersecurity
• Research emerging technologies and solutions to secure complex business problems, and to enhance depth of knowledge and experience.

Technologies and tools;

Tenable Nessus, Dashlane, OnePassword, Boldon James, KnowBe4, Zabbix, Windows Server, SIEM, IAM, SOC, DLP, Active Directory, AIP

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IT and Security Coordinator Responsibilities:

• Cyber Security and IT Governance Projects: ISO 27001, ISO 22301, NIST, LGPD, GDPR, ITIL, COBIT.
• Microsoft Security: Cloud Accelerator Program Management with Microsoft, Azure Information Protection, and Microsoft 365 management configuration and design to Implementation
  Cyber Security Management: Creation and management of technical proposal to implement Microsoft Security Solutions and Cyber Security Governance Frameworks for customers.
• Provide overall direction, guidance, and definition of Cybersecurity solutions along with IT Security standards and procedures, to effectively support business strategy in a secured and controlled manner.
• Participate in the design and follow-up of the implementation of the Cybersecurity architecture roadmap.
• Evaluate the overall architect of processes, technology, or services, providing guidance on how to protect the confidentiality, integrity, and availability of assets
• Participate in the design and implementation of the Cybersecurity roadmap
• Participate in the design and implementation of Cybersecurity solutions.
• Support the development of projects in the Cybersecurity area, from requirements definition and technical evaluation of proposals to implementation and acceptance testing.

Technologies and tools;

Draytek, Cisco, Fortinet, Unifi Ubiquiti, TP-Link, Dell, HP, Aruba, Antivirus, IDS e IPS, Monitoring (PRTG e Zabbix), Microsoft Partner Office 365, SharePoint, MS Teams, Azure e Licensing, 3CX Service Desk (Jira, Jarvis e Desk Manager).

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IT Coordinator Responsibilities:

• Management of suppliers and business partners.
• Management of IT infrastructure and services resources.
• Use of IT management and governance best practices frameworks.
• Management of new projects and technologies.
• Development of new services provided by the service desk.
• Research and acquisition of IT resources.
• KPI and IT cost management

Technologies and tools:

Dimep, GRRF, SEFIP, CAGED, Conectividade Social, Senior e Propay, PDV NCR Aloha, SAP Hanna, Servidores Windows (Active Directory, Proxy, DNS, DHCP, FTP, Aplicação, Impressão). Firewalls, Switchs, Roteadores, Access Point, Devices, Nobreaks, Storage, Leitor Biométrico, VOIP e CFTV, SAT, Desk Manager.

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IT Analyst Responsibilities:

• Management of IT infrastructure and services resources
•  ITIL framework and ISO IEC 27001. Expertise in the implementation, configuration, and maintenance of IT infrastructure such as Windows Servers (Active Directory, Proxy, DNS, DHCP, FTP, Application, Printing); Firewalls, Switches, Routers, Access Points, Devices, No-breaks, Storage, Biometric Reader, VOIP, and CCTV, SAT.
• Support and registration of items for ERP tool, storefront systems, stock, and inventory such as SAP Business One and Menu link.
• SAP Hanna access/support management.
• Implementation and support of NCR Aloha POS system.
• N3 service from the service desk and VIPS
• Control of backup routines;
• Management of new projects and technologies.
• Development of process and procedure improvements.
• Development of new services provided by the service desk
• Research and acquisition of IT resources.
• Management of IT business partners and suppliers

Technologies and tools:

Dimep, GRRF, SEFIP, CAGED, Connectivity Social, Senior e Prepay, PDV NCR Aloha, SAP Hanna e B1, Servers Windows (Active Directory, Proxy, DNS, DHCP, FTP, Applications). Firewalls, Switches, Routers, Access Point, Devices, No-breaks, Storage, Leit, Biometrics, VOIP e CFTV, SAT, Desk Manager e Freshdesk.

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IT Team Leader Responsibilities:

• Team leader managed 30 analysts in levels 2 and 3;
• Technology Incident Management L2 and L3.
• Awareness campaign of Operational Training.
• KPI management

Technologies and tools:

Support Notebook/Desktops, Printers, LogMeIn, Routers, Access Point, Modem.

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IT Support Technician Responsibilities:

• Remote technical support for desktops and laptops.
• Troubleshooting hardware, software e networks.
• L1 incidents treatments;
• Root cause analysis.

Technologies and tools:

Support Notebook/Desktops, Printers, LogMeIn, Routers, Access Point, Modem.