AX Dynamics Consultant Summary

With 16 years of expertise in ERP systems like DYNAMICS AX 365, CRM DYNAMICS, and NAVISION, I specialize in process optimization and project management. I excel at creating development specifications and guiding developers, ensuring precise adjustments through well-constructed test scenarios. I meticulously analyze the impact of requirement changes during testing and migration from legacy systems.

My role involves crafting detailed project plans and schedules using both macro and microflows. I also oversee the support area, addressing incidents and providing user services. I ensure adherence to established processes outlined in the requirements gathering phase, following LCS deadlines diligently for knowledge transfer, escalation, guidance, and call resolution. My extensive experience ensures smooth and efficient ERP implementations.

Language Proficiency

• Fluent English
• Native Portuguese

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Project Manager Responsibilities:

• Manage projects for implementation and development of the BC system. Guiding, and defining the activities and processes of the user areas. Develop schedules of activities with Microsoft partner company for improvement projects. Accompanying from the design of the solution to the go live and support in a productive environment to the users in the removal of doubts and passing of knowledge about the implemented process.
• Understanding the need of the areas generates new ideas for optimization of processes and applying new rules with integrations between other systems for feeding and production of ore.
• Support to all users in the state of Rio de Janeiro and Minas Gerais totaling 600 licenses to manage and assist in daily demands.

Technologies and tools:

Microsoft AX Dynamics, ERP

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Dynamics Consultant Responsibilities:

• Provision of services for implementation, support, and maintenance of the CRM DYNAMICS 365 system serving customers in several cases.
• Survey of processes, functional drawings, meetings, and presentations for users
• Understand the needs of the client and design the system according to their needs applied to the logic used for the system.

Technologies and tools:

Microsoft Dynamics 365, CRM

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Project Consultant Responsibilities:

• Act in the survey of processes, control, and correction of automation integrated with SAP in the financial and accounting sector.
• Perform an understanding of the incidents that occurred and together with the developer remedy the errors by adjusting the robot to return to the production environment based on the functional specifications.
• Control of documentation in SharePoint and monitoring of versions created by developers using the automation tool.

Technologies and tools:

Microsoft Dynamics 365, CRM, SAP FICO

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Dynamics 365 Consultant Responsibilities:

• Elaborate functional and technical specifications for the development team. Manage and organize survey interviews with key users to understand the process and thus model according to the need of the business PROCON - SP for ERP implementation
• Raise processes creating micro and macro flows for presentations to the board about the current scenario of the company.
• Present solutions for the business demonstrating in the system functionalities appropriate to the new reality of the company.
• Document all implementation-related integrations in conjunction with SP timesavers, SP regionals, and state attorneys for approval of electronic processes through digital certification.
• Recreate system for generating fines used by Procon in the Dynamics Ax system with payment control and transfer to affiliated establishments that also act as inspection agents.

Technologies and tools:

Microsoft Dynamics AX and 365 , CRM, ERP

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Dynamics 365 Consultant Responsibilities:

• Perform the configuration and maintenance of the Dynamics AX system, being responsible for supporting the purchasing sector in the SESC-RJ unit, and guiding employees of the purchasing sector on all the processes established by the organization.
• Responsible for the correction and adjustments of incidents in the purchase process performing face-to-face service, remote, or providing training to the sector on new procedures when requested by the area manager.
• Assistance and guidance to the financial sector attending levels 1 and 2 calls for the correction of incidents related to chargebacks, supplier/customer profiles, reversal of postings, correction of tax matrix, accounting adjustments and review of balance sheets, monthly closings, and advisory statements such as sped contributions, tax or closure of branches and consolidation of the matrix for the close of the year.

Technologies and tools:

Microsoft Dynamics AX and 365 , CRM, ERP