Zgen Term of service || Privacy & Terms

Hello!

We are zGEN Consultoria e Tecnologia and zGEN Consulting & Technologies Kftrepresented in the form of its Articles of Incorporation, hereinafter referred to simply as zGEN is a company in compliance with the General Data Protection Law (LGPD) and the General Data Protection Regulation (GDPR), and this Privacy Policy, is intended to inform you about the practices related to the collection and processing of personal data provided on this website, as well as the way they will be handled by us or partners. We know that you care about your personal data and how it is used.

In light of this, we ask you to carefully read this Privacy Policy, which will explain what personal data will be collected, the reasons for collection and what we will do with it.

  • Who collects and processes data?

The collection of data entered on the website on, Book a meeting, Work with us, "Contact" or sent through "WhatsApp" that takes place through our website and portal administrator, which only compiles such information and transfersit to zGEN.


  • What data iscollected?

When you access our portal, additional personal information such as name, email, telephone number, date of birth, social security number, ID and company will only be collected if you voluntarily provide it, for example, when filling out an online contact form as part of a registration.

We also use unique identifier cookies, in order to provide users with a personalized and secure experience, such as: connection location (always country), IP address (public Internet access number), browser type (Chrome, Firefox, etc.), expiration date (when it will be automatically disabled) and website domain (shows the pages visited),which will be better explained in the topic about cookies.

Such information may be stored in third-party databases, including abroad, provided that they respect the privacy and data protection of users at a level consistent with that offered by Brazilian law, by the European General Regulation and by this Privacy Policy, and offer adequate security conditions in the storage and processing of such data.

This data will not be used by zGEN for other purposes.

We do not collect sensitive data.

  • What is the purpose of processing the data collected?

zGEN collects and processes your personal data for such purposes:

  • To process and respond to your requests or to contact you in order to respond to your inquiries and/or requests;
  • To inform you and to manage your registration and/or subscription to our newsletter or other communications;
  • To authenticate the identity of the contact made by telephone, electronic or other means.
  • For statistical studies and market strategies;
  • To inform you and to manage your registration and/or subscription in response to the request made on the "Work with Us" page;

We do not collect and treat minors under the age of 18 in the "schedule a meeting", "Whatsapp", "Contact" and "Schedule a meeting" channels. The processing of data of minors under 18 years of age will only occur in the "Work with us" channel with the consent of one of the parents or legal representative of the child or adolescent for the interactions, provided by filling out the consent form.

zGEN - will always process your personal data in accordance with the legal hypotheses.

Thus, the interaction with the link of "Contact", "Whatsapp", "Schedule a meeting", the processing will occur based on the legitimate interest of zGEN Consulting and Technology, based on the initial request of the data subject. The data collected in the "Work with us" channel will take place based on the consent of the data subject.

We will keep the information collected stored for the duration of the purpose or as required by law.

When you sign up for our newsletters, we reserve the right to use your email address for this purpose. You can unsubscribe at any time by selecting the relevant link at the end of the newsletter. In this case, specific data will be blocked and inhibited from being processed for this purpose.

You can see the full list of countries where zGEN operates using the country site selector in the top navigation of our site.

Whenever we transfer your personal data outside of the EEA, we ensure that it is afforded a similar degree of protection by ensuring that at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of personal data protection by the European Commission.

When we use certain service providers, we may use specific contracts approved by the European Commission that give personal data the same protection as it does in Europe.

  • About Cookies:

"Cookies" are small files that allow you to store information related to your PC and the user, specifically, when you visit the zGEN website. Cookies help determine how often our web pages are visited, as well as the number of users. In addition, they assist in setting up the offers so that they are the most convenient and efficient.

Thus, zGEN uses the cookies described below to offer a better browsing experience, analyze website traffic and personalize content and advertisements.

  • Strictly necessary cookies: These cookies are essential to enable the user to move around the website and use its features. Without these cookies, the services you have asked for cannot be provided.
  • Performance cookies: These cookies collect information about how visitors use a website, for example, which pages visitors access most often. These cookies do not collect information that identifies a visitor. All the information these cookies collect is aggregated and therefore anonymous. They are only used to improve the way a website works.
  • Functionality cookies: These cookies allow the website to remember your choices and provide enhanced, more personalized features. For example, these cookies can be used to remember and store the last tracking number you entered when using a tracking app. The information collected by these cookies may be anonymised and the cookies cannot track your browsing activity on other websites.
  • Advertising cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, as well as to help measure the effectiveness of an advertising campaign. They are usually placed by advertising networks with the permission of the website operator.

The legal basis for data collection by cookies is legitimate interest. If you wish to object to this processing, you can set these preferences directly in your browser. You will find further explanations on how to proceed by clicking on the links below. To find information related to other browsers, visit the browser developer's website.

Remember that the use of cookies allows us to offer you a better experience on our website. If you block cookies on our website, we cannot guarantee the correct functioning of all functionalities and you may not be able to access certain tabs. In addition, it is quite likely that certain functions and pages will not work properly.

It is important to clarify that zGEN is not responsible for the use of cookies by third parties. Please be aware that cookies placed by third parties may continue to monitor your online activities even after you have left our site, and it is recommended that you clear your browsing history regularly.

    Company'sLegitimateInterest:
  • We will use this legal basis when there is no less intrusive way of processing your personal data and always respecting the legitimate expectations of the user and fundamental rights and freedoms, and you may object to the processing at any time, as described in the topic "Rights of the Holder".
  • The processing of data of the already registered and future users in our databases through the "Contact", "WhatsApp" and "Book a meeting" channel will take place on the basis of legitimate interest.
  • The collection of data through cookies is based on the legitimate interest of zGEN, which uses the data for a better user experience on the website.
  • How do we protect your personal data?

zGEN makes every effort to ensure the protection of your personal data.

We have rules of good practice and governance that seek to rule out any type of illegality when processing personal data, mitigating the possibilities of misuse, interference, loss, unauthorized access, modification or even disclosure of this stored information.

Our measures include the implementation of access controls for IT environments, as well as encryption, pseudonymization and anonymization of personal data whenever possible.

Access to your personal data is only permitted between our employees and agents on a need-to-know basis and subject to strict contractual obligations of confidentiality when processed by third parties.

  • Whoseresponsibilityis it?

If you have any questions about the processing of your personal data, please contact the Data Protection Officer - "DPO" listed below

Name: Marcel Mendes dos Santos

e-mail dpo@zgenconsultoria.com.br

  • Rights of the Holder:

Please note that you may object to this treatment at any time. To exercise your right, please contact zGEN through the email channel .

According to the legislation, the following is a list of rights that the data subject may request:

  1. Confirmation of the existence of treatment;
  2. Access to data;
  3. correction of incomplete, inaccurate or outdated data;
  4. Anonymization, blocking or deletion of data that is unnecessary, excessive or processed in violation of the provisions of this Law;
  5. Portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
  6. Deletion of personal data processed with the consent of the data subject, except in the cases provided for in the LGPD;
  7. information on public and private entities with which the controller has shared data;
  8. information on the possibility of not providing consent and on the consequences of refusal;
  9. Revocation of consent, under the terms of the LGPD and GDPR

If deletion/elimination is requested, zGEN may opt instead for the anonymization of personal data for the purposes of control and classification of the demand.

We reinforce that we may keep some data and/or continue to carry out the processing, even in the case of a request for deletion, opposition, blocking or anonymization, in some circumstances, such as to comply with legal, contractual and regulatory obligations, to safeguard and regularly exercise the rights of users and customers, to prevent unlawful acts and in legal proceedings, administrative and arbitral proceedings, including by questioning third parties about its activities and in other cases provided for by law.

  • Note regarding use of this site by anyone under the age of 18:

zGEN collects and processes personal data of children or adolescents on the website only in the "Work with us" channel and provided that the consent form is duly completed, signed by at least one of the parents or legal representative.

In view of the commercial nature of the company's website, we advise minors not to traffic or interact on our portal without the consent of their parents or legal representative.

If you have any questions, please contact the Personal Data Processing Officer (DPO) of zGEN Consultoria e Tecnologia.

For more information on the legislation: https://gdpr-info.eu/

  • Glossary:

Personal data
According to the law, this is "information related to an identified or identifiable natural person." Anything that can directly or indirectly identify a person, such as name, document numbers, photographs, biometric records, etc.; or, indirectly, data that can be cross-referenced, or that can lead to information, such as a corporate email, or an IP address.

Anonymized data
These are data relating to the data subject without their direct identification, considering the technical means available at the time of processing. This is usually data used for research and public policy.

Sensitive data
This is personal data on racial or ethnic origin, religious conviction, political opinion, membership of a trade union or organization of a religious, philosophical or political nature, data relating to health or sex life, genetic or biometric data, when linked to a natural person;

Childandadolescent data
The processing of children's and adolescents' data also requires special care and can only be carried out with the specific consent of a guardian.

Personal Data Processing Officer
Person appointed by the controller to act as a communication channel between the controller, the data subjects and the National Data Protection Authority.

Holderofpersonal data
The data subject covered by the law is always a natural person: "natural person to whom the personal data that are the subject of processing relate".

Processingofpersonal data
Processing is the term used in the law that serves as an umbrella for a number of procedures involving data. Examples of processing actions: Collection / Production / Reception / Classification / Use / Access / Reproduction / Transmission / Distribution / Processing / Archiving / Storage / Deletion / Evaluation / Control / Modification / Communication / Transfer / Dissemination / Extraction